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FOR PATIENTS & FAMILIES

Why someone may be seen before you.

Understanding IITT — our triage system at Goroka Provincial Hospital Emergency Department.

URGENCY COMES FIRST

The sickest patients need care first.

Triage is the first assessment of how urgently a patient needs care. Patients are prioritised by urgency, rather than simply by their arrival time.

IITT stands for Interagency Integrated Triage Tool. It was developed by WHO, the International Committee of the Red Cross and Médecins Sans Frontières.

Three colours. Different levels of urgency.

RED

Immediate care

High urgency. Needs to be seen immediately.

YELLOW

Care soon

Moderate urgency. Needs to be seen soon.

GREEN

Can wait

Lower urgency. Can wait while more urgent patients receive care.

Colour meanings: WHO — Interagency Integrated Triage Tool. This is a public explanation, not a tool for choosing your own category.

WATCH & UNDERSTAND

How triage works at Goroka.

Watch our IITT explainer for patients and families.

Play the video here, with fullscreen viewing available.

Questions while you wait

Why was someone who arrived later seen first?

They may need more urgent care. Some serious conditions are not obvious to other people in the waiting area.

Does green mean I do not need care?

No. It means your assessed urgency is lower. Tell staff if your condition changes.

Can this website tell me my triage colour?

No. A trained member of staff must assess you. Do not use the colours on this page to decide whether to seek care.